Phases of Design Thinking

Design thinking

A methodology which provides a solution-based approach to solving problems.

Design thinking is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success. Thinking like a designer can transform the way organizations develop products, services, processes, and strategy. This approach, which is known as design thinking, brings together what is desirable from a human point of view with what is technologically feasible and economically viable. It also allows people who aren’t trained as designers to use creative tools to address a vast range of challenges.

Identify

Identify

Purpose: This is your launch point into the design process to recognize a community issue or challenge. ​

Reflection Points: ​

  • What is something that impacts people around you?​
  • What are the sources of the problem (processes, systems, items, people, etc.)?​
Empathize

Empathize

Purpose: Understand the needs and perspectives of the community.​

​Reflection Points: ​

  • Who are the impacted users of the problem?​
  • What perspectives do you need to gain to understand the problem deeply?​
  • How can you foster genuine empathy with the community?​
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Define

Purpose: Clearly articulate the problem based on insights.​

​Reflection Points: ​

  • What problems do the users really need to be solved? What are their needs?​
  • How can you ensure that your definition of the problem is precise and impactful?​
  • What steps can you take to involve the community in shaping the problem statement?​

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Ideate

Purpose: Generate diverse and creative solutions.​

​Reflection Points: ​

  • What techniques can you use to encourage a broad spectrum of ideas during the ideation phase?​
  • Focus on the quantity of ideas, then quality (explore the problem space thoroughly). ​
  • How might collaboration with others enhance ideation?​

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Prototype

Purpose: Develop tangible representations of potential solutions.​

Reflection Points: ​

  • Communicate the core elements of your solution to others. Simple, fast, low-cost creative expression.​
  • What materials or tools will you use to create effective prototypes?​
  • How can prototyping help you identify strengths and weaknesses in your ideas?​

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Test

Purpose: Evaluate the effectiveness of prototypes through testing and iteration.​

​Reflection Points: ​

  • Quickly test your prototyped solutions with users.​
  • What criteria will you use to assess the success of your prototypes during testing?​
  • How can feedback from testing inform refinements to your solutions?​
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Implement

Purpose: Create a plan and bring your solution to life.​

Reflection Points: ​

  • What strategies will you employ to ensure a smooth and effective implementation process?​
  • What would the success of your implemented solution look like? How will you track this?​

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