Phases of Design Thinking

Design thinking

A methodology which provides a solution-based approach to solving problems.

Design thinking is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success. Thinking like a designer can transform the way organizations develop products, services, processes, and strategy. This approach, which is known as design thinking, brings together what is desirable from a human point of view with what is technologically feasible and economically viable. It also allows people who aren’t trained as designers to use creative tools to address a vast range of challenges.

Identify

Identify

Purpose: This is your launch point into the design process to recognize a community issue or challenge. 

Reflection Points: 

  • What is something that impacts people around you?
  • What are the sources of the problem (processes, systems, items, people, etc.)?
Empathize

Empathize

Purpose: Understand the needs and perspectives of the community.

Reflection Points: 

  • Who are the impacted users of the problem?
  • What perspectives do you need to gain to understand the problem deeply?
  • How can you foster genuine empathy with the community?
tzdp_dt_step_3_define_230px_spacer

Define

Purpose: Clearly articulate the problem based on insights.

Reflection Points: 

  • What problems do the users really need to be solved? What are their needs?
  • How can you ensure that your definition of the problem is precise and impactful?
  • What steps can you take to involve the community in shaping the problem statement?

Ideate Icon

Ideate

Purpose: Generate diverse and creative solutions.

Reflection Points: 

  • What techniques can you use to encourage a broad spectrum of ideas during the ideation phase?
  • Focus on the quantity of ideas, then quality (explore the problem space thoroughly). 
  • How might collaboration with others enhance ideation?

Prototype Icon

Prototype

Purpose: Develop tangible representations of potential solutions.

Reflection Points: 

  • Communicate the core elements of your solution to others. Simple, fast, low-cost creative expression.
  • What materials or tools will you use to create effective prototypes?
  • How can prototyping help you identify strengths and weaknesses in your ideas?

Test Icon

Test

Purpose: Evaluate the effectiveness of prototypes through testing and iteration.

Reflection Points: 

  • Quickly test your prototyped solutions with users.
  • What criteria will you use to assess the success of your prototypes during testing?
  • How can feedback from testing inform refinements to your solutions?
tzdp_dt_step_7_implement_230px_spacer

Implement

Purpose: Create a plan and bring your solution to life.

Reflection Points: 

  • What strategies will you employ to ensure a smooth and effective implementation process?
  • What would the success of your implemented solution look like? How will you track this?